Japanese-Speaking Sales Support Specialist

Join Peoplyee as a Japanese-Speaking Sales Support Specialist in the heart of Jakarta Selatan! This is a unique opportunity to leverage your bilingual skills (Japanese and English/Indonesian) to bridge communication between our international clients and our local team. At Peoplyee, we are dedicated to revolutionizing the way businesses manage their employees, and your ability to connect with both Japanese and Indonesian stakeholders will be invaluable in our mission.

In this role, you will be the primary point of contact for our Japanese clients, ensuring seamless communication and support throughout the sales process. You will handle inquiries, provide product information, and assist with contract negotiations, all while maintaining a high level of professionalism and cultural sensitivity.

Based in our office at Jl. Raya Pejaten No. 1, Jakarta Selatan, you will work in a dynamic environment where your language skills and sales acumen will be put to the test. This is a fantastic opportunity to grow your career in a company that values innovation, collaboration, and excellence.

📋 Tanggung Jawab Pekerjaan

• Act as the primary liaison between Japanese clients and the local sales team, ensuring clear and accurate communication.
• Assist with the preparation and translation of sales materials, contracts, and other documents to facilitate smooth transactions.
• Provide product and service information to Japanese clients in a clear and concise manner, addressing their inquiries and concerns.
• Support contract negotiations, ensuring all terms and conditions are accurately understood and agreed upon by both parties.
• Coordinate with the local sales team to ensure timely and effective follow-up with clients.
• Maintain a high level of professionalism and cultural sensitivity in all interactions with clients.
• Assist with the organization and execution of client meetings and presentations.
• Provide feedback and suggestions for improving sales processes and client interactions.

🎓 Kualifikasi & Syarat

• Fluent in both Japanese and English/Indonesian, with excellent written and verbal communication skills.
• Proven experience in sales support or client service roles, preferably with a focus on international clients.
• Strong organizational and multitasking skills, with the ability to manage multiple client interactions simultaneously.
• Familiarity with CRM software such as Salesforce or HubSpot is a plus.
• Ability to work well under pressure and meet tight deadlines.
• High level of professionalism and cultural sensitivity, with a strong understanding of Japanese business etiquette.
• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 2 years of experience in a sales or customer service role.

🛠️ Keahlian

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